Curbside Pickup

To aid in social isolation efforts during the COVID-19 pandemic. We have implemented Canada wide free shipping (excludes oversized items) and curbside pickup for our Ottawa location.

Curbside Pickup Procedure:

• Curbside pickup is available:
  • Mondays 12:00-3:00
  • Thursdays 12:00-3:00
  • Saturdays 12:00-3:00
• Knock at the store's front door, staff will meet you there.
• Show your order confirmation email through the window. This can be either printed or shown on your phone.
• Instead of collecting your signature as proof of pickup, we will take your picture. For large orders and boat pickups we may also require a picture of your licence plate and photo ID or proof that you are the holder of the credit card used to place the purchase.
• Our staff will bring your order outside. In order to maintain social distancing protocols, we kindly ask that you remain at least 10ft away from staff members bringing you your order.
• Please note
  • Our Staff cannot assist in loading boats or other large items at this time.
  • If you forgot to order something you will need to place a new order online. Our staff will not conduct transactions in store.

Returns

Due to the store being closed we are not processing returns in store at this time. We will be accepting returns for a 4 week period following the store's re-opening. If you require reimbursement faster please follow the "return by mail" procedure on our returns page.