What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions. We need your name, address, email address and phone number to send you your order. And may need to call or email in regards to that order.
- To improve customer service. We need your name and email address we you use the contact us form in order to reply to you.
- To send periodic emails to customers who choose to sign up for our newsletter. If at any time you would like to unsubscribe from receiving our newsletter, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for marketing purposes without your consent, except as necessary to provide the products or services you request. We may share limited information with trusted third-party service providers, such as Google, to help us analyze website traffic, improve our website, and better understand how visitors use our services. These providers are only given the information necessary to perform these services on our behalf and are required to protect your information.
We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of others. Non-personally identifiable visitor information may also be used or shared for analytics, marketing, advertising, or other business purposes.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.trailheadpaddleshack.ca/terms-and-conditions/
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on January, 29 2019
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Trailhead Paddle Shack
4-2148 Carling Ave
Ottawa, Ontario K2A 1H1, Canada