Shipping Policy
Hey there, adventure seekers! Check out our shipping policies for Canada and the US:
Free Shipping on Orders Over $74 CAD!
That's right! If your order totals $74 CAD or more, we'll ship it to you for free. Because we love seeing our gear in action all across Canada.
$12 CAD Flat Rate Shipping for Smaller Orders
For orders under $74 CAD, there's just a small $12 CAD shipping fee. We think it's a pretty sweet deal to get your gear delivered right to your doorstep.
No More Surcharges!
We're keeping it simple – no more extra charges for oversized and clearance items!
Shipping Whitewater Boats
We're still your go-to for whitewater play-boats with $100 CA flat fee across Canada. Longer boats need to be picked up at our Ottawa location.
Priority Processing $15.00 CAD
We are typically pretty quick with processing orders but we do sometimes fall behind. Want your order bumped to the top of the queue? Pick this option. Please note this is to speed up processing on our end, your package will still be sent via regular ground shipping.
Expedited Shipping $50.00 CAD
Get your order ASAP with Expedited Shipping. People choosing this option will also receive priority processing. If shipping costs exceeds $50 CAD you will be contacted to pay the difference. If you choose this option please be prepared to answer the phone so as to not cause additional delays.
We now ship to the US!
Great news for our adventure buddies south of the border! We're now shipping to the US:
How it works:
- Good news - no taxes on your orders!
- Free shipping on orders over $200 CAD.
- $20 CAD flat rate shipping for orders under $200 CAD.
- Carts containing oversized items receive a $100 CAD shipping charge.
- All us shipments are done via USPS .
Priority Processing
We are typically pretty quick with processing orders but we do sometimes fall behind. Want your order bumped to the top of the queue? Pick this option. The price is $25 CAD for regular shipping and $125 CAD for oversized items. Please note this is to speed up processing on our end, your package will still be sent via regular ground shipping.
Please note:
- No duty on items under $1050 CAD (This number is approximate and based on the days exchange rate).
- We may need to make alternative shipping arrangements for orders over $1050 CAD, large, heavy or dangerous items, or hard-to-reach destinations. Don't worry, we'll give you a shout to work something out before we ship if that's the case.
- We can't ship to Alaska, Hawaii & Puerto Rico (sorry, folks!)
- Some items can't be shipped outside of Canada due to supplier agreements. Check the product page for US availability.
- If you're ordering a mix of shippable and non-shippable items, we'll refund the ones we can't send and ship the rest.
A Few More Things to Note:
- We ship Mon-Fri, anything ordered after 2pm EST on Friday will not be shipped until Monday regardless of what option is chosen.
- Kindly provide a physical address. We do not ship to PO boxes.
- Unless it's part of a special promo, shipping charges are on you.
- North America is huge, eh? In some remote areas where shipping is prohibitively expensive, we reserve the right to refund orders or make alternative shipping arrangements.